Protecting Your Instrument From Life’s Little Surprises
From the expected to the unexpected, conceivable to inconceivable, we have seen some interesting things happen to rented or purchased musical instruments. Whether it’s the standard wear and tear that occurs as an instrument is used over the course of a school year or your car backing over your student’s instrument on your way down the driveway, chances are your instrument will require maintenance and repair at some point.
To help guarantee the performance of your White House of Music band or orchestra instrument over the course of its life, we offer a Maintenance & Repair program that costs as little as $5 per month. This plan can be purchased on a month-to-month or annual basis.
What sort of repairs does this program cover? Anything is conceivable when the human element is involved!
Regular Maintenance
Most common is the typical wear and tear encountered after continuous use. This comes in handy with some instrument designs more than others. Trombone slides have a reputation for going out of alignment if you so much as look at them the wrong way! A few of these regularly occurring repairs include the following:
- Bridge breaks on violins
- Stuck mouthpieces on trumpets
- Dents in brass instruments
- Twisted keys or broken mouthpieces on a clarinet
White House of Music offers various other complimentary maintenance and repair services:
- An annual check-up
- Free or discounted replacement mouthpieces
- Free or discounted string replacement
- Free or discounted bow hair replacement
Saxes Don’t Wear Seatbelts
We have serviced a number of instruments that were involved in auto accidents. There was even an Alto Saxophone that was launched from a vehicle during a car crash! Fortunately, everyone in the car was safe, but the instrument was mangled and twisted. Was it covered by Maintenance & Repair? You bet!
We’ve seen cellos and baritones that were run over by vehicles. Mom was packing everything up for school and leaned the instruments up against the car before she rolled down the driveway. The instruments were totaled, but they were all still covered by Maintenance & Repair.
If you take care of your instrument, you will still get more than your money’s worth by participating in our Maintenance & Repair program and bringing your instrument in for an annual cleaning.
There’s no deductible, and no maximum. With fire and theft coverage offered for rental instruments in cooperation with your household insurance, there isn’t much this program won’t cover!
Limitations and Lead Times
The White House of Music Maintenance & Repair program is available for any band or orchestra instrument offered through our Lease to Learn program. It does not apply to most other instrument categories (guitars, keyboards, or drums) or band and orchestra instrument categories that we don’t rent (tubas, bassoons, etc.). Even if you purchased your instrument elsewhere, we can evaluate it to see if it qualifies for our Maintenance & Repair program.
Once your repairs are complete, each instrument is play tested to ensure it sounds and performs just like new. Lead times on repairs may vary depending on the time of year, but most instruments are repaired and returned within a week. During peak seasons (summer and fall), repair times can increase to 3+ weeks, but we always do our best to take your playing and performance needs into consideration with each repair job.
If you would like to chat and discuss our Maintenance & Repair program in more detail, feel free to contact a sales representative at your nearest White House of Music store. We would be more than happy to help answer any questions you might have!
