We understand from time to time, a purchase may need to be returned or exchanged. A 14-Day grace period is offered to accommodate your needs.
Any products returned must have the original receipt/invoice, warranty cards, manuals, packing materials, and be in new or “as sold” condition. We reserve the right to limit any refund/exchange based on condition of item. Please allow a maximum of 10 business days for your refund to be processed.
Sorry, we cannot accept returns on the following items: consignment sales, microphones, special orders, mouthpieces, harmonicas, print music, contest music and pre-recorded materials or software.
Original and return shipping costs are the responsibility of the customer and are non-refundable.
To request a return, contact us at firstname.lastname@example.org