SHIPPING POLICY
We ship within the State of Wisconsin in the United States. Please note we do not ship outside the state of Wisconsin.
Most orders ship within 1 – 2 business days after processing.
Original and return shipping costs are the customer’s responsibility and are non-refundable.
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While appointments aren’t required in any of our stores, they do make sure that you receive one-on-one assistance as soon as you step foot in the door. It will also help our staff be prepared for your questions – whether that be on our instrument rental programs, signing a young musician up for music lessons, making your first instrument purchase, joining the New Horizons Band, and more!
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